People book flights thinking that things will be okay. But sometimes life can change fast. When a pet dies, it can have a deep impact your feelings. TAP Air Portugal may look at these cases using the Tap Portugal airline flight cancellation policy pet death exception.
TAP’s standard policy puts tickets into two groups. There are refundable tickets and non-refundable tickets. Non-refundable tickets often have fees if you want to cancel them. But in some very special cases, TAP may look at requests to cancel and give you a break.
Passengers need to get in touch with TAP customer support. Ask them for special help. It is best to be clear when you talk and be honest at all times.
Documents are important. TAP may ask for veterinary certificates or clinic confirmation letters. These papers help TAP check if the claim is true.
If it gets approved, TAP may let you change your booking, pay less in fees, or get travel credits for later trips. You don't often get a refund for deals or special fare tickets.
Passengers need to move fast and send in requests before they leave. If you wait, you could have fewer choices.
The Tap Portugal airline flight cancellation policy pet death exception does not change fare rules. But, TAP can give flexibility when they can.
For more rules about airline passenger rights and to read tips on canceling flights, visit flyairlinespolicy.